Privacy Policy

Welcome to Clarisonic's Privacy Policy

At Clarisonic, we believe transparency builds trust. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit www.clarisonic.com (our "Site"), use our mobile applications, or interact with our products, services, and communications.

Information We Collect

Information You Provide

When you create an account, place an order, or interact with our customer service team, we collect:

• Contact details (name, email address, phone number, shipping/billing addresses)
• Payment information (processed through secure payment providers)
• Account credentials
• Product preferences and skincare concerns
• Customer service correspondence

Automatically Collected Information

When you browse our Site or use our applications, we automatically gather:

• Device information (browser type, operating system, IP address)
• Browsing behavior (pages visited, time spent, click patterns)
• Location data (general geographical region based on IP address)
• Referral sources
• Interaction with our emails and advertisements

We use industry-standard technologies including cookies, web beacons, and pixel tags. You can manage cookie preferences through your browser settings.

How We Use Your Information

Your information helps us:

• Process and fulfill your orders
• Authenticate your identity and maintain your account
• Provide personalized skincare recommendations
• Respond to inquiries and support requests
• Send relevant notifications about orders, deliveries, and product care
• Improve our products, website functionality, and user experience
• Detect fraud and maintain security
• Conduct market research and analyze usage trends
• Communicate special offers, if you've opted in

Information Sharing

Clarisonic does not sell your personal information. We share data with:

• Service providers essential to our operations (payment processors, shipping partners, cloud services)
• Professional advisors (legal, accounting, compliance)
• Government authorities when legally required
• Business partners with your explicit consent

Your Privacy Rights

Depending on your location, you have rights regarding your personal information:

• Access your data
• Correct inaccuracies
• Delete your information
• Restrict certain processing activities
• Data portability
• Withdraw consent for marketing communications

To exercise these rights, contact our Privacy Team at [email protected] or call +1-800-252-7477.

International Data Transfers

As a global brand, Clarisonic transfers data across borders using legally compliant mechanisms including Standard Contractual Clauses. We implement appropriate safeguards regardless of location.

Data Security & Retention

We employ industry-leading security measures including encryption, access controls, and regular security assessments. Personal information is retained only as long as necessary for legitimate business purposes or legal requirements.

Children's Privacy

Our Site and services aren't directed at children under 16. We don't knowingly collect information from children. If we discover we've inadvertently gathered data from a child, we'll promptly delete it.

Changes to Our Privacy Policy

We periodically update this Privacy Policy to reflect changes in our practices or regulatory requirements. Significant revisions will be announced on our Site, and the "Last Updated" date will be modified.

Contact Us

For privacy inquiries or concerns:

Clarisonic Privacy Team
42 Park Avenue
New York, NY 10022
[email protected]
+1-800-252-7477